# Assistance Required: Leverage Issue on GMX Vault

**URL:** <https://gov.gmx.io/t/assistance-required-leverage-issue-on-gmx-vault/4243>\
**Category:** Uncategorized\
**Tags:** governance\
**Created:** [December 16, 2024, 10:38am UTC](https://gov.gmx.io/t/assistance-required-leverage-issue-on-gmx-vault/4243 "2024-12-16T10:38:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ahmad90](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@ahmad90](https://gov.gmx.io/u/ahmad90)\
**Post date:** [December 16, 2024, 10:38am UTC](https://gov.gmx.io/t/assistance-required-leverage-issue-on-gmx-vault/4243/1 "2024-12-16T10:38:45Z")

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Dear Support Team,

I hope this message finds you well.

I am encountering an issue while attempting to open a leveraged position in the GMX protocol. Despite following the standard process, the transaction consistently fails with the following error message:

“Fail with error ‘Vault: leverage not enabled’”

Here are additional details about the issue for your reference:

Transaction Hash: 0xb6e8eace09a00163b624c6f0dddea636968fa6c207f61662e8a4219159d24687  
Wallet Address: 0x405c9E8E584C9D3Cc8a3A60E3Ffe717Ea52381fA  
Platform/Environment: API  
Timestamp: Dec-16-2024 06:50:02 AM +UTC  
Based on the error message, it appears that leverage functionality might not be enabled or there may be a misconfiguration. I would greatly appreciate your guidance on how to resolve this issue. Specifically, I would like to confirm whether:

Leverage is currently supported for the asset(s) and market(s) I am trading.  
Any additional steps or permissions are required to enable leverage.  
If you need further details from my end to investigate this matter, please let me know. I am happy to provide additional information or screenshots if needed.

Thank you for your assistance. I look forward to your response.

Best regards,  
Ahmad Rahmat  
[ahmad.rahmatt90@gmail.com](mailto:ahmad.rahmatt90@gmail.com)

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<div class="post-metadata">

**Author:** ![Jonezee](https://sea2.discourse-cdn.com/flex020/user_avatar/gov.gmx.io/jonezee/32/1238_2.png) [@Jonezee](https://gov.gmx.io/u/Jonezee)\
**Post date:** [December 16, 2024, 1:20pm UTC](https://gov.gmx.io/t/assistance-required-leverage-issue-on-gmx-vault/4243/2 "2024-12-16T13:20:10Z")

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Hi Ahmad, sorry to hear you’re experiencing an issue. This Governance forum isn’t the right place for user support of such technical matters, however. If you could please open a ticket via the official ticket system in the GMX Discord, support contributors can assist you:

> **[Join the GMX Discord Server!](https://discord.com/invite/H5PeQru3Aa)**
>
> Check out the GMX community on Discord - hang out with 7512 other members and enjoy free voice and text chat.