# How to I contact gmx crypto support

**URL:** <https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275>\
**Category:** Uncategorized\
**Created:** [December 31, 2024, 10:46am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275 "2024-12-31T10:46:29Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [December 31, 2024, 10:46am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/1 "2024-12-31T10:46:29Z")

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I need to contact support. Can anyone help

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [December 31, 2024, 10:48am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/3 "2024-12-31T10:48:58Z")

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Dear sir,

I bought crypto, some time back, I would like access to it.  
I don’t have my login details.

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [December 31, 2024, 11:12am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/5 "2024-12-31T11:12:09Z")

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Can I get that link again

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [December 31, 2024, 11:16am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/6 "2024-12-31T11:16:22Z")

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Dear sir need link to live support

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [December 31, 2024, 11:19am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/7 "2024-12-31T11:19:40Z")

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Dear sir,  
I would like the link for live support again please.

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**Author:** ![Alik1975](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alik1975](https://gov.gmx.io/u/Alik1975)\
**Post date:** [December 31, 2024, 9:13pm UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/8 "2024-12-31T21:13:34Z")

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[https://twitter.com/SniperMonke01](https://twitter.com/SniperMonke01)

He’s in devs team, will help you out

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**Author:** ![Jonezee](https://sea2.discourse-cdn.com/flex020/user_avatar/gov.gmx.io/jonezee/32/1238_2.png) [@Jonezee](https://gov.gmx.io/u/Jonezee)\
**Post date:** [January 1, 2025, 3:48pm UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/9 "2025-01-01T15:48:24Z")

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Don’t ever trust random URLs from random users, @akashprabhakar

People sharing ’ Live Support’ links are always scammers. If you clicked his link, your wallet is probably exposed. BE MORE CAREFUL.

This is a Governance forum, it’s not a support channel. I’ve shared the link to the GMX Discord in the other thread you started. Opening a formal Ticket there, is the only official GMX Support channel.

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**Author:** ![akashprabhakar](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@akashprabhakar](https://gov.gmx.io/u/akashprabhakar)\
**Post date:** [January 2, 2025, 9:27pm UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/10 "2025-01-02T21:27:37Z")

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> Sent: Wednesday, January 01, 2025 at 4:58 pm  
> From: “Jonezee via GMX” [notifications@gmx.discoursemail.com](mailto:notifications@gmx.discoursemail.com)  
> To: [akashprabhakar@gmx.com](mailto:akashprabhakar@gmx.com)  
> Subject: [GMX] How to I contact gmx crypto support
> 
> Don’t ever trust random URLs from random users, @akashprabhakar
> 
> People sharing ’ Live Support’ links are always scammers. If you clicked his link, your wallet is probably exposed. BE MORE CAREFUL.
> 
> This is a Governance forum, it’s not a support channel. I’ve shared the link to the GMX Discord in the other thread you started. Opening a formal Ticket there, is the only official GMX Support channel.
> 
> * * *
> 
> [Visit Topic](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/9) or reply to this email to respond.
> 
> To unsubscribe from these emails, [click here](https://gov.gmx.io/email/unsubscribe/5b1f8bd96ce5bed293ce25f726cf256d22a304f0c86e0b4ae9bae496457b3b2d).

Hi, Jonezee

I need to speak to a gmx crypto support official.

And

Can crypto be bought here on [gmx.io](http://gmx.io)

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**Author:** ![Alik1975](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alik1975](https://gov.gmx.io/u/Alik1975)\
**Post date:** [January 3, 2025, 12:17am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/11 "2025-01-03T00:17:36Z")

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You can safely buy crypto on [gmx.io](http://gmx.io)

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**Author:** ![Jonezee](https://sea2.discourse-cdn.com/flex020/user_avatar/gov.gmx.io/jonezee/32/1238_2.png) [@Jonezee](https://gov.gmx.io/u/Jonezee)\
**Post date:** [January 3, 2025, 12:34pm UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/12 "2025-01-03T12:34:25Z")

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Yes, you can access the GMX exchange via [app.gmx.io](https://app.gmx.io), and buy crypto. But please educate yourself about crypto security as well.

You can open a Ticket in the official GMX Discord. Ignore anybody else claiming to be GMX support or sharing external URLs that you should visit to get help.

GMX Discord Ticket channel: [Discord](https://discord.com/channels/837652500948713502/1166461686706884678)

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**Author:** ![Seraph](https://sea2.discourse-cdn.com/flex020/user_avatar/gov.gmx.io/seraph/32/533_2.png) [@Seraph](https://gov.gmx.io/u/Seraph)\
**Post date:** [January 4, 2025, 1:29am UTC](https://gov.gmx.io/t/how-to-i-contact-gmx-crypto-support/4275/13 "2025-01-04T01:29:06Z")

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Hi, it seems like you are a newbie.  
First of all, don’t click any links, verify first. There are lots of scammers in telegram or discords who pretend to be support, Admins, or moderators and give you links to help out.

Lastly, maybe you can venture to unofficial chat group here to ask about crypto basic and security and how to access your old gmx  
check my profile too to verify I am a moderator before clicking the telegram group below

> **[(Unofficial) GMX Trading Chat](https://t.me/gambittradingchat)**
>
> You can view and join @gambittradingchat right away.

Remember, there are a million scammers in crypto.
