Dear Support Team,
I hope this message finds you well.
I am encountering an issue while attempting to open a leveraged position in the GMX protocol. Despite following the standard process, the transaction consistently fails with the following error message:
“Fail with error ‘Vault: leverage not enabled’”
Here are additional details about the issue for your reference:
Transaction Hash: 0xb6e8eace09a00163b624c6f0dddea636968fa6c207f61662e8a4219159d24687
Wallet Address: 0x405c9E8E584C9D3Cc8a3A60E3Ffe717Ea52381fA
Platform/Environment: API
Timestamp: Dec-16-2024 06:50:02 AM +UTC
Based on the error message, it appears that leverage functionality might not be enabled or there may be a misconfiguration. I would greatly appreciate your guidance on how to resolve this issue. Specifically, I would like to confirm whether:
Leverage is currently supported for the asset(s) and market(s) I am trading.
Any additional steps or permissions are required to enable leverage.
If you need further details from my end to investigate this matter, please let me know. I am happy to provide additional information or screenshots if needed.
Thank you for your assistance. I look forward to your response.
Best regards,
Ahmad Rahmat
ahmad.rahmatt90@gmail.com